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Security

Sun Federal Takes Your Security Seriously

Trust is the foundation of our relationship with every Sun Federal member. We work hard to ensure your experience is personal, helpful, and safe.

Note

Sun Federal will never ask you for sensitive information such as a login/password or one-time passcode via phone, email, pop-up window outside of our website, text message, or social media channels.

We ask that members report such requests to us:


Protecting Your Information

Your account security is our highest priority. We take every precaution to prevent fraudulent activity before it starts. If we learn of a potential risk, our team takes immediate action to communicate openly with our members and resolve the issue as fast as possible.

We only allow employees to access your nonpublic, personal information when they need it to provide you with products or services. We have physical, electronic, and procedural safeguards in place beyond federal regulations to ensure the protection of your private information.


Acceptable Use Policy

At Sun Federal, we’re committed to providing a secure and accessible platform for all users of our website or digital services. To ensure you’re using our online services in a way that aligns with our compliance standards, we’ve outlined permitted and prohibited uses of the Sun Federal website. Learn more and read our full Acceptable Use Policy below.


Digital Banking Security

To ensure our security measures are working optimally for our website and online banking, we recommend using the most up-to-date version of compatible browsers. 

Use Sun Federal’s Browser Checker tool to see if your browser is supported:

Looking for guidance on the best security practices for online and mobile banking? Visit the Federal Trade Commission’s website for all the latest information on banking, identity theft, online security, and more.

Security Resources

Protect Your Receipts

Disregarding receipts that have valuable information greatly increases the risk of credit and debit card fraud.

7 Tips to Avoid Identity Theft

If you don’t want to become another identity theft victim, here are some tips to stack the odds in your favor.