Trusted Contact: You’re in Control
As fraud and scam attempts continue to become increasingly difficult to identify, ensuring your finances are as protected as possible is more important than ever. There’s no shortage of options: complex passwords, two-factor authentication, credit freezes, and more—but one thing you likely don’t have is a Trusted Contact!
Sun Federal’s Trusted Contact program is designed to help protect your finances by making it easier for us to contact you if we can’t reach you through normal methods. By choosing someone reliable and trustworthy, such as a family member or close friend, you can help safeguard your accounts and protect everything you’ve worked so hard to build.
How It Works
By choosing a Trusted Contact, you’re designating someone that Sun Federal can contact in certain circumstances: for example, because we’re not able to reach you at your usual phone number or email address, or because you’ve been targeted by a scam and need support. We’ll never share sensitive or private information with your Trusted Contact, and they don’t have any ability to do transactions with your account—they’re just another way to help us get in contact with you, and support you, in an emergency.
When it comes to your Trusted Contact, you’re always in control. If you ever need to change your Trusted Contact for any reason, you’re easily able to do so. At the end of the day, what matters is that you choose someone who you know will have your best interest in mind, and who you trust to support you when you need it most.
How to Get Started
The best way to determine if the Trusted Contact program is right for you is to speak with our team. We’ll walk you through our Trusted Contact policy, provide specific examples where your Trusted Contact might be contacted, and explain what information may be shared with your Trusted Contact. This is an important decision, and we’ll help you make it with confidence! Protecting yourself and your finances isn’t something you should do alone, so contact us today!