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Our insurance and wealth management provider, TruStage, is currently experiencing a system outage that is affecting member service, policy issuance, and claims processing. TruStage is actively investigating the issue, and we will share additional updates as they become available.

In the meantime, please continue to follow account security best practices. Sun Federal will never ask for sensitive information such as your username, password, or one-time passcode. If you receive an unexpected request for personal or account information, do not respond. Instead, contact us immediately.

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Protect Your Receipts

Mar 20, 2025
Security & Fraud Prevention
Sun Card$afe

Many Americans are concerned about someone stealing their credit card, check, or debit card numbers, but they may be ignoring one easy way thieves can access financial accounts: receipts.

Disregarding receipts that have valuable information greatly increases the risk of credit and debit card fraud. Thieves easily can find receipts with valid account numbers in trash cans. Some easy steps you can take to prevent thieves from stealing your financial information:

  • Shred all preapproved credit offers, credit and debit card receipts, insurance forms, financial statements, and other paperwork containing personal and financial information;
  • Check credit union statements and other financial statements monthly for discrepancies and order a credit report once a year to make sure no one else is using your personal information to obtain credit cards or services;
  • Don’t print your Social Security number on your checks and don’t carry your Social Security card in your wallet; and
  • Be hesitant about giving personal or financial information over the telephone–make sure you know the caller and know how the information will be used.

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