Our insurance and wealth management provider, TruStage, is currently experiencing a system outage that is affecting member service, policy issuance, and claims processing. TruStage is actively investigating the issue, and we will share additional updates as they become available.
In the meantime, please continue to follow account security best practices. Sun Federal will never ask for sensitive information such as your username, password, or one-time passcode. If you receive an unexpected request for personal or account information, do not respond. Instead, contact us immediately.
Knowing how to recognize the signs of common scam, fraud, and phishing attempts is a critical part of protecting your personal information. But once you know the signs, what can you do to proactively reduce your risk of falling victim to fraud?