When you join our team you’ll become a part of our family.
We offer a fun, friendly and professional-yet-relaxed work environment that you can look forward to being a part of every day, and one from which you can benefit, too.
Benefits
Our full-time employees enjoy:
- Health Insurance
- Wellness Program
- Dental & Vision Insurance Coverage
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Paid Jury Duty Leave
- Paid Bereavement Leave
- 401(k) Roth & Traditional
- Pension Plan (fully funded by the credit union)
- Life Insurance (employee & dependent)
- Long-Term Disability
- Employee Assistance Program
- Annual Employee Incentive Program
- Free Ongoing Education Through Sun Federal University
- Tuition Reimbursement
- Wardrobe Line of Credit
- Service Award Program
Careers
Member Service Specialist (Ohio)
The Member Service Specialist ensures every member/guest entering a Sun FCU lobby is greeted and welcomed. They serve as the primary account opener in the branch and fills in where needed in the member service and consumer lending area. Provides a full range of products and services to members with an emphasis for acquiring, expanding and enriching member relationships. The individual in this position must have knowledge of financial services and products including consumer lending, deposit accounts and all self-service products. Identifies and analyzes member needs to adequately recommend products and services.
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iMember Service Representative
The Interactive Member Service Representative (iMSR) is responsible for delivering extraordinary service to members and guest members while processing accurately and efficiently a variety of transactions and inquiries remotely. Adheres to applicable policies and procedures and displays the ability to solve a wide range of problems, think, reason and learn. iMSRs proactively suggest appropriate products and services to enhance and deepening member relationships and consistently demonstrate the “People Caring about People” mission of Sun Federal Credit Union in each member interaction.
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Member Service Representative - Intern (Ohio)
The Member Service Representative is responsible for providing excellent member service including transactions, account maintenance, needs based sales. Demonstrates the “People Caring about People” mission of Sun Federal Credit Union in each member interaction.
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Mortgage Loan Processor (Ohio)
The Mortgage Loan Processor is responsible for processing first mortgages. Backs up first and second mortgage funding, Loan Estimates and Rate modification. Is knowledgeable in compliance, regulations and credit union policies and procedures. Maintains a positive working relationship with lenders to ensure a smooth transition from application to closing resulting in a high level of member satisfaction.
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Digital Services Specialist I/ACH (Ohio)
The Digital Services Specialist I is responsible for servicing Sun Federal’s ACH Program. Additional key responsibilities include: Overdraft Privilege program administration, Wires, XA Funding, Check Clearing, and Dormant Account and Escheat processing. Has a primary focus on completing processes with excellence to build and maintain member relationships. Accurately completes processes on schedule and handles exceptions. Assists with member and internal staff service and provides assistance over the phone, via email or by completing requests in the operations queue. Stays informed of new developments, procedures, and enhancements by interacting with other departments and key vendors that include Corporate One, Fiserv Spectrum, Epcor, and JMFA.
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Send us your resume!
Interested in working for Sun Federal CU? Send us your resume for future consideration of open positions.
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