When you join our team you’ll become a part of our family.
We offer a fun, friendly and professional-yet-relaxed work environment that you can look forward to being a part of every day, and one from which you can benefit, too.
Commitment to Diversity
Sun Federal Credit Union is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability or veteran status, among other factors.
Careers
eMember Service Representative (eMSR) (Ohio or Phildelphia)
The eMember Service Representative is the main point of contact for credit union members via phone or email. They also open new member accounts received through online express account opening. They are responsible for listening for cues to help fit credit union products and services with member needs and handling member inquiries. Requirements for this position are deepening member relationships, delivering prompt and friendly service, providing member education and performing transactions efficiently and accurately. The eMSR demonstrates the “People Caring about People” mission of Sun Federal Credit Union in each member interaction.
(Position Wage Range = $17.00-$21.89 per hour)
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Interactive Member Service Representative (iMSR) (Ohio)
The Interactive Member Service Representative (iMSR) is responsible for delivering extraordinary service to members and guest members while processing accurately and efficiently a variety of transactions and inquiries remotely. Adheres to applicable policies and procedures and displays the ability to solve a wide range of problems, think, reason and learn. iMSRs proactively suggest appropriate products and services to enhance and deepening member relationships and consistently demonstrate the “People Caring about People” mission of Sun Federal Credit Union in each member interaction.
(Position Wage Range = $17.00 - $19.88 per hour)
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Consumer Loan Officer (Ohio)
The Consumer Loan Officer provides a full range of products and services to members with an emphasis for acquiring, expanding and enriching member relationships. The individual in this position must have knowledge of financial services and products including consumer & mortgage lending, deposit accounts and all self-service products. They must be able to identify and analyze member needs so that they can adequately recommend products and services.
(Position Wage Range = $20.35 - $24.17 per hour)
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ITM Vault Specialist (Pennsylvania)
The ITM/Vault Specialist is responsible for keeping Interactive Teller Machines (ITMs) in Pennsylvania branches operating. Ensures the safe and secure processing of ITM and Branch Vault currency shipments and ITM cash deposits in accordance with policies and procedures. Performs first-line ITM maintenance. Acts as a resource for branch staff. Provides excellent internal and member service aligned with Sun Federal’s mission.
(Position Wage Range = $20.00 - $23.76 per hour)
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Card Services Manager (Ohio)
The Card Services Manager is responsible for managing, scheduling, training, and developing our Card Services team including processing functions, vendor relationships and projects. Ensures that all activities are conducted in accordance with established standards and applicable regulations, and that procedures are documented. Assists in the resolution of difficult or sensitive card processing issues. Develops, and implements efficient workflows to improve sales, support and servicing functions and continually improve the internal delivery and member experience. Promotes and maintains the organization’s, mission, values, and culture. Works to maintain high employee engagement and is a cultural champion.
(Position Salary Range = $60,157 - $71,436 annually)
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Financial Advisor (Ohio)
The Sun Lifetime Financial Advisor is responsible for taking time to assess members’ circumstance and provides financial advice. Counsels members in the process of investment, asset management and appropriate insurance products.
(Position Salary Range = $69,776.37 - $82,859.44 annually)
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HR Generalist / Payroll & Benefits Administrator (Ohio)
The HR Generalist/Payroll & Benefits Administrator is responsible for payroll and benefits administration; and recruiting for non-branch staff. Responsible for having overall knowledge of all human resource functions. Conducts employee benefit meetings.
(Position Wage Range = $48,954.74 - $58,133.75 annually)
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Send us your resume!
Interested in working for Sun Federal CU? Send us your resume for future consideration of open positions.
Ban the Box: City of Philadelphia Ordinance
Benefits
Our full-time employees enjoy:
- Health Insurance
- Wellness Program
- Dental & Vision Insurance Coverage
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Paid Jury Duty Leave
- Paid Bereavement Leave
- 401(k) Roth & Traditional
- Pension Plan (fully funded by the credit union)
- Life Insurance (employee & dependent)
- Long-Term Disability
- Employee Assistance Program
- Annual Employee Incentive Program
- Free Ongoing Education Through Sun Federal University
- Tuition Reimbursement
- Wardrobe Line of Credit
- Service Award Program