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**West Toledo ATM Temporarily Unavailable**

ATM services at our West Toledo location will be unavailable after hours due to needed maintenance. In the meantime, any of our other Toledo area or Shared Branching locations are available to serve you. We appreciate your patience and understanding. Our Locations page and Branch Locator tool can help you find the most convenient location:

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Account Deletion Policy

1. Requesting Account Deletion

Digital Banking users can request deletion of their account profile and associated data at any time. To delete your Digital Banking account profile, contact us in one of the following ways:

  • Call 800.786.0945 to speak with a member of our Digital Services team.
  • Log into Digital Banking and contact us through the Message Center
  • Open the app and go to Settings → Delete Account
  • Contact us at SunSupport@sunfcu.org with the subject line “Account Deletion Request.” For your security, do not include your account number.

We will verify your identity before processing the deletion request to protect your data.

2. Data Deleted Upon Account Deletion

When your account profile is deleted, we permanently remove or anonymize:

  • Your profile information (name, email, phone number, etc.)
  • User-generated content (posts, uploads, messages, etc.)
  • In-app preferences and activity data
  • Linked authentication tokens

Some data may be retained for legal, regulatory, or security reasons (e.g., transaction records or fraud prevention logs). Any retained data will be stored securely and deleted when no longer needed.

3. Third-Party Services

If you signed in using a third-party provider (e.g., Google Sign-In or Facebook), deleting your app account profile will not automatically delete your third-party account. You must manage those accounts separately through their respective services

4. Timeline

Digital Banking account profile deletion requests are processed within 5 days.

5. Reactivation

Once deleted, your account cannot be restored. You may create a new Digital Banking account profile at any time by registering again at SunFederalCU.org or through the mobile app.

6. Contact Us

If you have any questions or issues regarding account profile deletion or data handling, please contact us at:

  • Email: SunSupport@sunfcu.org

  • Address: Sun Federal Credit Union, 1627 Holland Road, Maumee, OH 43537

    Digital Banking