Acceptable Use Policy (AUP)
Effective Date: 07/18/2025
Last Updated: 07/18/2025
Sun Federal Credit Union (“Sun FCU”) is committed to providing a secure, respectful, and legally compliant digital environment for all users of our website and online services. This Acceptable Use Policy outlines the rules and guidelines for using our website, online banking, and digital tools.
- Permitted Use
You may use Sun FCU’s website and online services for lawful purposes only. Permitted uses include:- Accessing your personal or business accounts
- Conducting financial transactions
- Viewing account information and history
- Communicating securely with Sun FCU representatives
- Accessing educational and financial resources
- Prohibited Use
You agree not to use our services to:- Violate any applicable local, state, national, or international law or regulation
- Attempt unauthorized access to any part of the website or systems
- Transmit any viruses, malware, or other harmful code
- Use automated tools (e.g., bots, scrapers) to access or collect data
- Harass, abuse, or harm other users or Sun FCU staff
- Misrepresent your identity or affiliation with any person or organization
- Engage in fraudulent, deceptive, or misleading activities
- Security and Access
You are responsible for maintaining the confidentiality of your login credentials. Multi-factor authentication and strong passwords are required for account access. The system will lock access after multiple failed login attempts to protect your account. - Monitoring and Enforcement
Sun FCU reserves the right to:- Monitor usage of its digital services
- Investigate any suspected violations of this policy
- Suspend or terminate access to services for violations
- Report unlawful activity to appropriate authorities
- Changes to This Policy
We may update this AUP from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised policy. - Contact Us
If you have questions about this policy or need to report a violation, please contact us at:
Sun Federal Credit Union
Phone: 800.786.0945
Email: SunSupport@sunfcu.org